The ISO family
of quality standards vision and mission states:
Vision
"Our vision is that, through its worldwide acceptance
and use, the ISO 9000 family of standards will provide an
effective means for improving the performance of individual
organizations and providing confidence to people and organizations
that products (goods and services) will meet their expectations,
thereby enhancing trade, global prosperity, and individual
well-being."
Mission
- "identify
and understand user needs in the field of quality management"
- "develop
standards that respond effectively to the expectations of
users"
- "support
implementation of these standards"
- "acilitate
meaningful evaluation of the resulting implementations"
The Elements of the ISO 9001:2008 Quality Standard
-
Quality
Management System
-
Management Responsibility
-
Resource
Management
-
Product
Realization
-
Measurement,
analysis and improvement
ISO 9001:2008 Certificate
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